A federal class action claims that Ascentive, a Philadelphia-based software company whose commercials advertise "finallyfast.com" software that is supposed to speed up slow computers, "has designed its software to defraud consumers by deceiving them into paying fees to fix fabricated and/or overstated computer problems." The class action comes just after the company agreed to pay $78,000 to settle allegations of misleading advertising and billing practices in Washington.
The class action states that Ascentive falsely identifies computer problems and characterizes them as "severe" in an effort to scare consumers into purchasing the software.
Ascentive's most popular software package is "PC SpeedScan Pro," which it markets through a variety of websites, including www.fastatlast.com, www.finallyfast.com, www.finallyfastpc.com, www.pcfinallyfast.com, www.scanyourpc.com, and www.escaneorapido.com.
The lead counsel for the suit is David Senoff from Caroselli, Beachler & Coleman. The terms of the suit can be found by clicking here.